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The Selling Process Is All About Problem Solving #SalesTips
“Selling is not about persuading people to buy something they don’t want. It’s about helping them solve a problem.”
As a young professional starting out in sales and marketing, you’ve probably heard the saying “Sell me this pen” more times than you can count. And while it’s a classic question in the industry, it misses the mark on what sales is really about.
At its core, selling is not about persuading people to buy something they don’t want or need. It’s about helping them solve a problem. Whether you’re selling a product or a service, your goal is to identify the customer’s pain points and provide a solution that addresses them.
When you approach sales from this perspective, you become a problem solver rather than a pushy salesperson. Instead of focusing on making a sale, your focus should be on understanding the customer’s needs and how your product or service can help meet those needs. This approach will not only make you a more effective salesperson, but it will also build trust with your customers.
So, how do you become a problem solver in sales? Here are some tips to keep in mind:
- Listen to your customers. Before you can solve a problem, you need to understand what the problem is. Take the time to listen to your customers and ask…